We collect information that you provide directly to us, including your name, email address, shipping address, payment information, and any other information you choose to provide when making a purchase or contacting us.
Privacy Policy
At PURPLEHERB, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
2. How We Collect Information
We collect information through various methods including when you place an order, create an account, subscribe to our newsletter, participate in surveys, or communicate with our customer service team.
3. How We Use Your Information
We use the information we collect to process your orders, communicate with you about your purchases, improve our products and services, send marketing communications (with your consent), and comply with legal obligations.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookies through your browser settings.
5. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing platforms, under strict confidentiality agreements.
6. Shopify and Third-Party Services
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify's data storage, databases, and applications.
7. Data Security and Retention
We implement appropriate technical and organizational measures to protect your personal information. We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
9. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data. To exercise these rights, please contact us using the information provided below.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. We encourage you to review this Privacy Policy periodically.
12. Marketing Communications
With your consent, we may send you marketing emails about our products, special offers, and other information we think may interest you. You can opt out of receiving these communications at any time by clicking the unsubscribe link in our emails.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@purpleherb.in
Address: PURPLEHERB, India