Shipping policy
Shipping Policy
Effective Date: [Insert Date]
Website: [your website URL]
Brand: Purple Herb
At Purple Herb, we ensure that your order reaches you safely and on time.
1. Order Processing Time
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All orders are processed within 24–48 hours (excluding Sundays & public holidays)
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Orders placed after business hours will be processed the next working day
2. Shipping Time & Delivery
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Estimated delivery time: 3–7 business days across India
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Delivery timelines may vary depending on your location
3. Shipping Charges
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Free shipping on orders above ₹[X amount]
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A standard shipping fee of ₹[X] may apply to orders below this value
4. Order Tracking
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Once your order is shipped, you will receive a tracking ID via SMS/Email
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You can track your order in real-time
5. Delivery Partners
We ship through trusted logistics partners such as:
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Delhivery
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Shiprocket
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Blue Dart (optional)
6. Delays & Issues
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Unexpected delays may occur due to:
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Weather conditions
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Logistics disruptions
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High order volume
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We appreciate your patience in such situations.
7. Incorrect Address / Failed Delivery
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Please ensure your shipping details are correct
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If delivery fails due to incorrect address, additional shipping charges may apply
8. Damaged or Missing Items
If your order arrives damaged or incomplete:
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Notify us within 48 hours of delivery
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Share unboxing video/photos as proof
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We will arrange a replacement or resolution promptly
9. International Shipping (Optional)
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Currently, we [do/do not] offer international shipping
(Edit based on your business)
10. Contact Us
For shipping-related queries:
📧 Email: [your email]
📞 Phone: [your number]
